We are currently recruiting for a Hire Desk Controller for our depot in Manchester.
Ideally you will have a proven track record as a Hire Desk controller in a plant or powered access environment, with the ability to work under pressure in a highly competitive business. You need to be a team player with excellent communication skills and a commitment to the highest level of customer service and safety.
Taking hire enquiries over the phone and converting to orders.
Using the in-house hire system.
Filing of customer contracts and other paperwork from the system.
Liaison with engineers and other hire desks in the Group.
Transport and delivery planning in conjunction with the Transport Coordinator.
Invoice queries resolution.
Work closely with Sales to ensure accurate service.
Will have experience within the hire industry.
Strong PC skills with the ability to learn new systems quickly.
Good knowledge of transport and haulage.
Highly organised and able to multi-task.
Positive and flexible attitude to work.
An interest in machinery.
Excellent telephone manner.
Fluency in English essential (written, spoken and comprehension).
Excellent Team Player