Managing communication with clients in a professional manner

Ensurig timely account payments are maintained

Extensive liaison with internal members of staff and external clients to ensure invoice/query-handling procedures are adhered to

Improve and implement debt collection processes when there are any overdue invoices or payments, and initiate legal procedures if necessary

Resolving any queries from clients and management as required

Handling of information with speed, accuracy and efficiency Processing and allocation of received debtor’s payments

Ad hoc duties as required

Minimum of 2 years experience in credit control
Institute of Credit Management qualification desireable
Customer service experience a distinct advantage
Excellent communication skills and an excellent telephone manner
Fluent English essential
Proven Excel skills are essential
Sound knowledge of all MS packages
Strong team player
Strong interpersonal skills
Excellent time management, organisational and prioritisation skills