We are currently recruiting for a Customer Service/Technical Support Agent to join our busy Technical Support Department, based at the Head Office in Ashbourne, Co. Meath, Ireland. With the support of ongoing training and development, you will provide telephone technical support on our full range of hire fleet to customers in Ireland and the UK.
Please note that this is to provide telephone support to customers on access machinery NOT IT Support.
Height for Hire currently has an Employee Net Promoter Score of 45 as of September 17th, 2021. This is a measurement of our Employees experience and loyalty. The result is result is measured on a scale from -100 to 100.
- Excellent communication skills
- Calm under pressure
- Have an interest in machinery and a willingness to learn about our fleet
- Customer focused
- Strong PC skills
- Highly organised
- Good team player
- Previous experience in a customer support role beneficial
- Technically minded and able to explain complex solutions in an easy to understand manner
- 100% fluency in English, both verbal and written
Please note that this is to provide telephone support to customers on access machinery NOT IT Support